Go to navigation Go to content
Toll-Free: 1-800-ECOMAIDS

What is ECOMAIDS cancellation policy?


Our teams dispatch early each morning, and every evening we confirm our routes and prepare our vehicles and equipment for the next day. In order to maintain efficiency and in consideration of our employees’ schedules, we require 24 hours notice for all cancellations. If you need to cancel or reschedule a cleaning for any reason, simply call or email us. Cancellations received less than 24 hours prior to the scheduled arrival time are subject to a $25.00 cancellation charge. If we do not receive any notice of a cancellation or if we are unable to gain access to your home, we reserve the right to charge the full amount of the scheduled cleaning service.